Help
Support & Care
If you got this far in the menu you either have a question, an issue with a product, or just have a curiosity of what this page is about. If you have a question and it is not addressed here, see my About page or Contact me, otherwise review the following topics for support and care of your 3D-printed product.
Caring For Your 3D Printed Product
Most of my products are 3D printed from PLA (polylactic acid) plastic. This means it is very sturdy and strong, however, the plastic has a fairly low melting point (140°F) and will begin to warp at temperature. To make sure your 3D-printed item keeps its form, follow these instructions:
- DO NOT CLEAN IN A DISHWASHER - It will most definitely warp!
- DO NOT CLEAN WITH HOT WATER - Again, it will warp!
- If, for any reason, you find yourself needing to clean your 3D-printed item, hand wash it in cold to warm water with dish soap.
- AVOID PLACING IN HOT PLACES - Avoid placing your 3D-printed product in direct sunlight, or near heat registers, fireplaces, electric heaters, candles, etc. This includes inside vehicles, even in the shade, as they can get very hot in direct sunlight. Doing so may result in a melted or warped product!
Following these instructions will surely allow your 3D-printed item to last you for a very long time. (Probably forever!)
But my 3D-printed product warped or melted, what can you do?
Sorry, but I will not replace melted and/or deformed products if any of the above instructions were not followed.
My 3D-printed product's connections are very stiff or loose.
Although am diligent in attempting to prevent this, this is the nature of 3D printing. I strive to get the colors of my 3D printing material to match as closely as possible with actual LEGO bricks. The side effect is that one color or brand of material may have very different properties and a different dimensional accuracy than another. I do my best to control the quality of my prints, but I might miss something or a product that is OK to me is not OK for you. If this happens drop me a line at support@zer0effortworkshop.com and we can work to fix it.
My 3D-printed product broke. ☹️
Although 3D-printed products are very strong, they can break. The most likely way for this to happen would be separation of layer lines. If you are not familiar with how 3D printing works, I suggest checking out this video. I try to orient a part on a build plate to lessen the strain on layers, but some parts just look better if printed a certain way, and may have a weak point in the layers. If your product breaks due to a weak layer line drop me a line at support@zer0effortworkshop.com and we can work to fix it.